Privacy Policy — Human Potential Model
Human Potential Model, operated by Raghava Reddy (“Human Potential Model,” “we,” “us,” or “our”), respects your privacy and is committed to handling your personal data responsibly. This Privacy Policy explains how we collect, use, share, retain and protect personal data when you visit our website or landing pages, respond to our Meta advertisements, submit a Facebook or Instagram lead form, register for the Human Potential Master Class™, join the Human Potential Model coaching community, download resources, enrol in a program, attend an event, communicate with us, or otherwise use our forms, services and digital platforms (collectively, the “Services”). Please read this Policy before providing personal data. By using the Services or submitting your information, you acknowledge that you have read this Policy. Where consent is required, we will request it through a clear affirmative action.
Who We Are
Human Potential Model is a coaching and education brand founded by Raghava Reddy. We provide human-potential, mindset, psychology, NLP, personal-development and business-growth education for entrepreneurs, business owners, professionals, coaches, consultants and other learners.
Data Fiduciary / Website Operator: Human Potential Model, operated by Raghava Reddy Location: Hyderabad, Telangana, India Email: info@humanpotentialmodel.com Privacy and grievance email: info@humanpotentialmodel.com
Scope of This Policy
This Policy applies to personal data collected through:
Third-party websites and platforms have their own privacy practices. This Policy does not control how those third parties independently process your data.
- Our website, landing pages and registration forms;
- Facebook and Instagram advertisements, including Meta instant lead forms;
- Webinars, workshops, challenges, courses and coaching programs;
- The Human Potential Model coaching community and other community spaces;
- Email, WhatsApp, telephone and support communication;
- Assessments, worksheets, surveys and feedback forms;
- Payments, enrolment and customer-support processes;
- Advertising, analytics and social-media campaigns; and
- Other services that link to this Privacy Policy.
Personal Data We May Collect
Depending on how you interact with us, we may collect the following categories of personal data.
Identity and contact information
- Full name;
- Email address;
- Mobile or WhatsApp number;
- City, state, country and time zone;
- Photograph or profile image, when voluntarily provided; and
- Social-media profile or username, when relevant.
Professional and learning information
Please avoid submitting sensitive medical, financial or other information that is not necessary for the requested service.
- Occupation and professional profile;
- Business type, business stage or area of expertise;
- Coaching, career or learning interests;
- Goals, challenges, pain points and self-assessment responses;
- Webinar, course and community participation; and
- Feedback, testimonials and survey responses.
Transaction information
When you purchase a program or service, we may collect transaction records, billing details, selected program, payment status, invoice information and refund or support history. Payment-card, UPI or banking credentials are generally processed directly by the relevant payment provider and are not intended to be stored by us.
Technical and usage information
We may automatically collect:
- Internet Protocol address;
- Browser, device and operating-system information;
- Pages viewed, links clicked and time spent;
- Referring website or campaign;
- Cookie and similar-technology identifiers;
- UTM source, medium, campaign, term and content; and
- Meta lead, campaign, ad-set, ad and conversion identifiers, where available; and
- Approximate location derived from technical information.
Communication information
We may retain emails, WhatsApp messages, support requests, call notes and other communication necessary to respond to you, provide services and maintain appropriate business records.
How We Collect Personal Data
We collect personal data:
If another person provides us with your personal data, that person should have the authority and lawful basis to do so.
- Directly from you when you complete a form, register, purchase, communicate or participate;
- From Meta Platforms when you submit a Facebook or Instagram lead form or interact with our advertisements;
- Automatically through cookies, analytics and similar technologies;
- Through advertising, webinar, payment, email, scheduling and community platforms that you use to interact with us;
- From referral partners or affiliates where they are authorised to share the data; and
- From publicly available professional sources when permitted by law.
Purposes for Which We Use Personal Data
We may process personal data for the following specified and lawful purposes:
We will not use your personal data for a new, incompatible purpose without providing appropriate notice and obtaining consent where required.
- Registering you for webinars, master classes, events and programs;
- Sending access links, confirmations, reminders and preparation material;
- Delivering courses, coaching, assessments, resources and community support;
- Administering purchases, payments, invoices, enrolments and refunds;
- Responding to questions, requests, complaints and technical issues;
- Personalising content and recommending relevant educational services;
- Sending newsletters, educational updates and promotional communication where you have consented or where otherwise permitted by law;
- Following up on your request after you submit a Meta lead form or respond to an advertisement;
- Managing the Human Potential Model coaching community and related community spaces;
- Analysing website, campaign, webinar and program performance;
- Improving our Services, content and participant experience;
- Preventing fraud, spam, misuse, security threats and unauthorised access;
- Maintaining business, accounting and legal records;
- Establishing, exercising or defending legal claims; and
- Complying with applicable law and lawful directions from authorities.
Consent and Withdrawal
Where we rely on consent, we seek consent that is free, specific, informed, unconditional and unambiguous, through a clear affirmative action. We seek only the personal data reasonably necessary for the stated purpose.
You may withdraw consent at any time. Withdrawing consent will not affect processing that occurred lawfully before withdrawal. After receiving a valid withdrawal request, we will stop consent-based processing within a reasonable period unless continued processing is required or authorised by law.
You may:
We will make withdrawal reasonably as easy as providing consent. If the information is necessary to deliver a requested service, withdrawal may mean that we cannot continue providing that service.
- Use the unsubscribe link in an email;
- Reply STOP or follow the opt-out method provided in a WhatsApp message; or
- Contact us at info@humanpotentialmodel.com.
Email and WhatsApp Communication
If you register for a webinar, download a resource, join a program or expressly opt in, we may send you:
WhatsApp is a third-party platform. Your use of WhatsApp is also subject to WhatsApp’s terms and privacy practices. Leaving a WhatsApp community does not necessarily unsubscribe you from email, and unsubscribing from email does not automatically remove you from WhatsApp. Use the opt-out method for each channel or contact us for help.
- Registration confirmations and access links;
- Webinar and event reminders;
- Resources and participant instructions;
- Service, account and support messages; and
- Relevant educational or promotional updates, subject to your preferences and applicable law.
Cookies and Similar Technologies
Our website and advertising campaigns may use cookies, pixels, tags, server-side events and similar technologies, including Meta Pixel and, where configured, Meta Conversions API, to:
Where required, we will request cookie consent before activating non-essential analytics or advertising technologies. You can also manage cookies through your browser settings. Blocking some cookies may affect website functionality.
Meta may use information received through its platforms and advertising technologies according to its own privacy policy. Depending on our campaign settings and your choices, Meta may help us measure conversions, create Custom Audiences or Lookalike Audiences, exclude registered users from repeated advertising and improve ad delivery. We do not receive your Meta password or private account messages through these advertising tools.
Our website may also use services such as Google Analytics and Google Tag Manager after they are configured. These providers may independently process information according to their own privacy policies and your platform settings.
- Enable essential website functions;
- Remember preferences and form progress;
- Measure visits, registrations and campaign performance;
- Understand how visitors use the website;
- Prevent fraud and maintain security; and
- Attribute registrations and other conversions to advertising campaigns;
- Build or exclude advertising audiences;
- Deliver relevant advertising and remarketing, where permitted; and
- Help Meta optimise delivery toward people more likely to be interested in the Human Potential Master Class™.
Meta Ads and Lead Forms
We use Facebook and Instagram advertising services provided by Meta Platforms to promote the Human Potential Master Class™ and related educational resources.
When you submit a Meta instant form, Meta may pre-fill or collect information such as your name, email address and telephone or WhatsApp number based on the information associated with your Meta account and the answers you choose to provide. Meta sends the submitted lead information to us or to an authorised integration or customer-management service acting on our behalf.
We use Meta lead information to:
Submitting a lead form does not require you to purchase anything. You may withdraw marketing consent or opt out of further communication at any time. Meta independently controls information collected through Facebook and Instagram before it is transmitted to us. You should review Meta’s privacy information and your Facebook or Instagram privacy and advertising settings.
- Confirm and manage your Human Potential Master Class™ registration;
- Send webinar access details and reminders;
- Contact you by email, telephone or WhatsApp when you have requested information or consented to communication;
- Understand whether our advertising reached the intended audience;
- Measure registrations and campaign performance;
- Prevent duplicate registrations; and
- Provide relevant educational follow-up and optional program information.
How We Share Personal Data
We may share personal data only where reasonably necessary with:
We do not sell or rent your personal data. We do not permit Meta to use a customer list supplied by us for purposes outside the applicable advertising service terms. Where we use a Custom Audience, contact information may be securely transformed before transmission for matching. We expect service providers processing data on our behalf to use it only for authorised purposes and to apply appropriate safeguards.
- Website, hosting and form-service providers;
- Webinar and video-conferencing providers;
- Email, SMS and WhatsApp communication providers;
- Customer-relationship and automation platforms;
- Payment gateways, banks and accounting providers;
- Analytics and advertising providers;
- Professional advisers, auditors and legal representatives;
- Contractors or team members who support delivery of the Services;
- Government agencies, courts or regulators where required by law; and
- A successor entity in connection with a lawful merger, acquisition, restructuring or transfer of business assets.
International Processing
Some technology providers may process or store personal data outside India. Where cross-border processing occurs, we will take reasonable steps to use reputable providers and comply with applicable restrictions or requirements under Indian law.
Data Retention
We retain personal data only for as long as reasonably necessary to fulfil the purpose for which it was collected, provide requested services, manage consent and preferences, meet accounting or legal obligations, resolve disputes and maintain security.
Retention periods may vary by data type. When personal data is no longer required, we will delete, anonymise or securely dispose of it, unless retention is required or authorised by law. Backup copies may remain for a limited period until securely overwritten.
Data Security
We use reasonable administrative, technical and organisational safeguards designed to protect personal data against unauthorised access, disclosure, alteration, loss or misuse. Measures may include access controls, secure service providers, password protection, encryption where appropriate, backups and restricted staff access.
No online service or storage system is completely secure. You are responsible for protecting your passwords, access links and devices and for notifying us if you suspect unauthorised use.
If a personal-data breach occurs, we will take reasonable steps to contain and assess it and provide notifications where required by applicable law.
Your Rights and Choices
Subject to applicable law and verification of your identity, you may have the right to:
To exercise a right, email info@humanpotentialmodel.com with the subject Privacy Request. Please describe your request clearly. We may ask for limited information to verify your identity and protect your data. We will respond within the period required by applicable law.
If you believe your concern has not been resolved, you may use the grievance process made available under applicable Indian data-protection law.
- Obtain information about the personal data we process and the processing activities undertaken;
- Request access to a summary of your personal data;
- Request correction of inaccurate or misleading data;
- Request completion of incomplete data;
- Request updating of outdated data;
- Request erasure where retention is no longer necessary or legally required;
- Withdraw consent for consent-based processing;
- Opt out of marketing communication;
- Raise a grievance and receive a response; and
- Nominate another individual to exercise your rights in the event of death or incapacity, where applicable.
Grievance Redressal
For privacy questions, complaints or requests, contact our authorised grievance contact:
Name: Raghava Reddy Role: Privacy and Grievance Contact Email: info@humanpotentialmodel.com Location: Hyderabad, Telangana, India
Please include your name, contact details, the nature of the concern and the resolution requested. Do not include unnecessary sensitive information in the initial message.
Children’s Privacy
Our Services are intended primarily for adults and are not directed to children under 18 years of age. We do not knowingly seek personal data from children. If you believe a child has provided personal data without appropriate parental or guardian involvement, contact us so that we can review and take appropriate action.
Testimonials, Photographs and Success Stories
We will seek appropriate permission before publishing an identifiable testimonial, photograph, audio, video or success story. Consent to promotional use is voluntary and may be governed by a separate release. A request to withdraw future use will be handled reasonably, although material already lawfully printed, distributed or incorporated into completed content may not always be retractable.
External Links and Embedded Services
Our Services may contain links to or embedded features from third-party platforms, including Zoom, YouTube, Google, Meta, WhatsApp, payment providers and social networks. These services may collect data independently. We encourage you to review their privacy policies before using them.
Automated Tools and Artificial Intelligence
We may use automation or artificial-intelligence tools to organise enquiries, personalise educational communication, analyse non-sensitive feedback, create content or improve service delivery. We will not intentionally submit sensitive personal data to general-purpose AI tools unless reasonably necessary, appropriately protected and permitted by law. Important decisions affecting access to paid services will not be made solely through opaque automated processing without appropriate human review.
Changes to This Privacy Policy
We may update this Policy when our practices, Services or legal obligations change. The updated version will be posted on this page with a revised “Last updated” date. Where a change materially affects how we use personal data, we will provide additional notice or seek renewed consent where required.
Contact Us
For questions about this Privacy Policy or our privacy practices, contact:
Human Potential Model Attn: Privacy and Grievance Contact Hyderabad, Telangana, India Email: info@humanpotentialmodel.com